the m.a.d. shop
Within Australia we offer free standard shipping for orders over $120 and a charge a flat fee of $10 for orders up to that amount (standard shipping).
We apologise that due to COVID-19 we are currently not able to ship internationally. We are constantly reviewing this.
Please note, we use a standard shipping service which, in some cases, can’t be tracked and rely on our providers including Australia Post to reliably deliver your purchases. We can’t make any guarantees after items leave us and can’t be held responsible for any lost packages or delivery issues. What we can guarantee is that we will wrap, pack and send your parcel with the greatest of care.
If there’s a problem, let’s talk about it and work together to find a solution.
Within Australia, due to COVID-19, postage can take longer to deliver than the usual, depending on location. We apologise for any inconvenience caused by this however this is out of our control.
If you need your order faster, please contact us to look into alternative shipping methods (of course there will be an additional charge for that).
If a parcel is unclaimed and returned to us, we’re sorry to let you know that we will have to deduct any original postage if we refund it, and charge additional postage to re-send it.